Microsoft Exchange integration

All emails sent to your Microsoft Exchange Server can automatically be attached to the relevant matter on InTouch.

If you are using Microsoft Exchange Server 2010 or newer then your IT company will be able set this up by following the instructions in the Help Documents below:

Please note: If you or your IT company require further assistance then please contact us at

Matter Identification

Emails are attached to matters by being identified by ITR codes - please read Outlook - How it works for more information.


Note that any attachments included in forwarded emails are also attached the matter.

Using G-Suite (a.k.a Google Apps for Business)?

Then take a look at this article.

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