Introduction

The InTouch portal gives your stakeholders their own view of a matter — a secure place to follow the transaction’s progress and complete the tasks you send them. This section covers setting the portal up and understanding how stakeholders use it.

• Configuring the stakeholder portal — set up and customise the portal for your organisation.
• Using the stakeholder portal — what the portal offers and how it works.
• How stakeholders use the InTouch portal — the stakeholder’s experience, from their point of view.