Data is not pulling through into my template


If a Data Marker is not correctly pulling through into your templates, refer to the below for guidance;

  • Check the spelling of the Data Marker.
  • Ensure the Data Marker is enclosed by two sets of squiggle brackets: {{datamarker}}.
  • Check any #IF Data Helpers are closed with an {{#ENDIF}}; that the correct spacing has been used within the squiggle brackets, and that double quotations are used rather than single quotations.
  • If you have created your own Data Marker, ensure the Custom Field is saved to the Matter Template.
  • Try deleting the data marker, then pasting it into the template as Plain Text.

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