Two-step authentication

What is two-step authentication?

Two-step authentication is a way of verifying a users identity in two unique ways when logging into InTouch. It provides an additional level of security to your InTouch account.

Traditionally websites verify their users by an email address and password.

In two-step authentication, an email address and password are still required. But an additional second step is used, where the user must also provide a single use verification code which has been sent to their mobile device.

This will keep imposters out of your InTouch account, even if they have your password.

Enabling two-step authentication

  1. Navigate to Settings
  2. Security
  3. Under 'Two-Step Authentication' enter your mobile number
  4. A code will be sent to your device which will need entering into InTouch
The two-step authentication process will remember a device for 30 days, so you will not be required to complete the process every time you login.
We recommend every user to enable two-step authentication.

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