Folder trash can


A Folder's trash can allows users to remove items from the matter's Folder without them being permanently deleted.

This ensures you always retain a full copy of all correspondence related to a matter.

Adding items to the trash can

Items can be added to the Folder's trash can in two ways:

Individually
  1. Within a matter, select the Folder tab
  2. Find the item you wish to move
    Make use of the Folder's filters and search bar to easily find the items you are looking for.
  3. Select the '...' icon next to the item
  4. Choose Move to Trash

The item will be removed from the Folder but can be restored if needed.

Form completions and documents returned via an Esignature can't be moved to the trash can.
Draft emails can't be moved to the trash can, instead they are permanently deleted.
In Bulk
  1. Within a matter, select the Folder tab
  2. Select Trash in the top right hand corner
  3. Select the item(s) you wish to move
    Items can be searched for by name or any labels applied
  4. Confirm you would like them to be sent to the matter's trash can

The item(s) will be removed from the Folder but can be restored if needed.

Restoring items from the trash can

  1. Within the matter, select the Folder tab
  2. Select the Trash Can filter on the lefthand side of the Folder
  3. Find the item you wish to restore
    Make use of the search bar to easily find the item that you are looking for.
  4. Select Restore to the right hand side of the item

The item will be moved back to the Folder into it's original position.

Any items moved or restored from the folder's trash can will be recorded in the matter's History.

<< Previous      Next >>
Powered by HelpDocs (opens in a new tab)