Form completion webhook


The Form Completion Webhook can be used to notify external services whenever a form is completed by a user.

You can build your own custom online forms, which can create & update matters or simply send an email.

Each form has its own webhook URL. Whenever that form is completed, the URL you set will be notified. To set the hook;

  1. Navigate to Settings > Form Widgets
  2. Select Edit on the required form widget
  3. Navigate to the forms Settings
  4. Tick 'Invoke the following webhook'
  5. Provide your webhook URL
  6. Save

Each time this form is completed, this URL will be notified.

Example JSON webhook payload

{
"event": "Form_Completion",
"triggered.by.name": "Sam Jones",
"triggered.by.email": "samjones@intouch.cloud",
"timestamp": "2020-01-03T17:01:23Z",
"data": {
//...form fields
}
}

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