Supported file types


To help prevent malicious files entering your InTouch account, the files that can be attached to a matter are restricted to the following list:

File Type

Extension

Support

PDF - Portable Display Format

.pdf

Previewable*, Uploadable, Downloadable

Office Open XML - Microsoft Office Documents

.docx, xlsx, .pptx,

.docx display as a PDF. Other formats can be uploaded/downloaded

Microsoft Office (Legacy Formats)

.doc, .xls, .ppt,

.doc is display as a PDF. Other formats can be uploaded/downloaded

Proprietary email formats

.eml, .msg

Uploadable, Downloadable

Plain Text Files

.txt

Previewable*, Uploadable, Downloadable

Rich Text Format

.rtf

Uploadable, Downloadable

Open Document

.odt

Uploadable, Downloadable

Comma Separated Values

.csv

Uploadable, Downloadable

Zip - compressed archive format

.zip

Uploadable, Downloadable

JPEG

.jpg or .jpeg

Previewable*, Uploadable, Downloadable

PNG - Portable Network Graphics

.png

Previewable*, Uploadable, Downloadable

GIF - Graphics Interchange Format

.gif

Previewable*, Uploadable, Downloadable

BMP - Bitmap formatted image

.bmp, .dib

Previewable*, Uploadable, Downloadable

*Previewable means the file can be opened directly inside of InTouch, as long as the web browser you are using supports that format.

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