ITR codes
An ITR code acts as a unique identifier for a matter on InTouch. It can be used to:
- Search for matters within the InTouch homepage
- Attach emails directly to the matter on InTouch
The code is formed of a string of characters, surrounded by square brackets, like the below:
[ITR:491D-1ED]
The ITR code for a matter can be found:
- On the left hand side of a matter underneath it's current state
- At the bottom of the Folder tab