"This content is blocked. Contact the site owner to fix the issue"

If this message is presented when previewing a PDF file within a matter, it suggests that you do not have the correct application or permission to view PDF documents.

To resolve this, please follow the relevant guidance depending on the web browser in use:

Google Chrome

  1. Navigate to Chrome's PDF settings: chrome://settings/content/pdfDocuments
  2. Ensure it's configured to Open PDFs in Chrome

Microsoft Edge

  1. Navigate to Edge's PDF settings: edge://settings/content/pdfDocuments 
  2. Ensure the setting Always download PDF files is turned off

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